Your guide to Date Room

At Date Room, your safety and satisfaction are our top priorities. This section provides all the essential information regarding our policies and guidelines, ensuring a transparent and secure experience for everyone.

Privacy policy

We respect your privacy and keep your information safe.

We collect basic details (like your name, email, and dating preferences) to match you with compatible members and manage your membership.

Your information is never public. We only share limited profile details with matches, and contact details are shared only with your consent.

Your data is stored securely using trusted platforms, and payments are handled by secure providers.

You can request access, updates, or deletion of your information at any time.

Terms and conditions

By joining Date Room, you agree to the following:

Membership

  • You can cancel at any time, and your membership will stop at the end of your current billing period

  • You must be 18+ and provide honest, accurate information

Matching Service

  • We aim to provide quality matches, but connections or outcomes are not guaranteed

  • Matches are based on the information you provide

Conduct

  • You agree to treat others with respect

  • Harassment or inappropriate behaviour may result in removal without refund

Payments & Refunds

  • Membership fees are billed in advance (e.g. monthly)

  • You may cancel anytime, but payments already made are non-refundable

  • No refunds are given for unused time or matches

Privacy

  • Your information is handled in line with our Privacy Policy

  • Contact details are only shared with your consent

 

Community guidelines

Date Room is built on a foundation of respect, kindness, and genuine connection. We expect all members to uphold these values when using our service and interacting with matches. This includes treating others with dignity, communicating honestly, and maintaining a positive attitude. Any behavior deemed disrespectful, rude, or harmful will not be tolerated and may result in immediate membership termination. We believe a supportive community fosters the best environment for finding meaningful relationships.

Reporting concerns

If you ever have a concern or encounter an issue, please do not hesitate to contact us immediately at info@dateroom.co.nz. We take all complaints seriously and are committed to resolving them promptly and fairly. Members found to be engaging in disrespectful or rude behavior will face appropriate action, including potential banning from Date Room, to ensure a safe and positive environment for all.